STEP 1 — VERIFY SIGNAL:
Check your inbox (and Promotions or Spam folders) for “Access Granted” or “DeciznDNA Login.”
These messages contain your direct login link and credentials.

STEP 2 — RESET CODES:
Deploy a password reset via the Password Reset Portal
Use the same email address used at checkout; a secure reset link will arrive immediately.

STEP 3 — DIRECT ENTRY:
Proceed to Account Login Dashboard
Enter your verified purchase email and new password to regain access.

STEP 4 — CLEAR YOUR GEAR:
If pages fail to load or visuals don’t display:
• Refresh the browser page
• Try an incognito/private window
• Use Chrome or Safari (latest version)
• Temporarily disable VPNs or ad-blockers

STEP 5 — ESCALATE TO COMMAND:
If access remains locked after completing these procedures, submit a Contact Command Support below.
Include your purchase email and any visible error codes so Command Support can verify and restore access quickly.

VERIFY TRANSACTION — STANDARD OPERATING STEPS

STEP 1 — CONFIRM ORDER:
Locate your purchase confirmation email. It will display your order details, transaction ID, and product name.
If you don’t see it, search your inbox for “DeciznDNA™ Order Confirmation.”

STEP 2 — CHECK ACCOUNT BILLING TAB:
Log in to your Account Dashboard  → Billing to view receipts and active subscriptions.
Verify that your purchase and renewal dates match your order record.

STEP 3 — VERIFY PAYMENT METHOD:
Ensure your payment card or PayPal account on file is current. If a charge was declined or delayed, update payment details inside the Billing tab.

STEP 4 — REVIEW AUTHORIZATIONS:
Duplicate or pending charges often appear as temporary authorizations that clear automatically within 3–5 business days.
Wait for your next statement before submitting a report.

STEP 5 — ESCALATE TO COMMAND (IF REQUIRED):
If discrepancies remain, open a Support Request below.
Include:
• Purchase email
• Order number (from confirmation email)
• Screenshot or bank statement snippet (showing date + amount only)

Command Support will verify your transaction and issue an update within 48–72 hours of receipt.

You’ll receive a confirmation email titled “Access Granted.”
It contains your secure login credentials and a direct link to your Command Dashboard

Once signed in, proceed to the Command Center  — it’s your operational hub for all active phases, modules, and bonuses.

If you don’t see your confirmation email, check your Spam or Promotions folders.

Still missing? Deploy a reset through the Password Reset Portal using the same email you used at checkout.

After resetting, log back in through the Command Dashboard and re-enter the Command Center to confirm your access.

First, run a full inbox scan for “Access Granted” or “DeciznDNA Login.” These messages contain your credentials and direct links to your training portal.

If nothing appears, check your Spam, Promotions, or Updates folders — many email filters reroute automated access messages.

It contains your secure login credentials and a direct link to your Command Dashboard

Once signed in, proceed to the Command Center  — it’s your operational hub for all active phases, modules, and bonuses.

Still missing? Deploy a reset through the Password Reset Portal using the same email you used at checkout.

After resetting, log back in through the Command Dashboard and re-enter the Command Center to confirm your access.

If your email provider blocks automated messages entirely, submit a Support Request  with your purchase details so Command Support can manually verify and restore access.

Clearance badges, digital wallpapers, and phase bonuses unlock automatically once your training phase is complete or a sponsor voucher has been verified.

You can view all unlocked assets inside your Command Center  — look for your active phase tile or the “Unlocked Bonuses” panel linked to your current module.

When new rewards deploy, you’ll also receive an email notification titled “Clearance Update – Access Granted.”

If it doesn’t appear within a few minutes, check your Spam or Promotions folder for messages from DeciznDNA™ Command Support.

Sponsors managing multiple Operators can confirm voucher activations or badge deliveries through the Sponsors page.

After resetting, log back in through the Command Dashboard and re-enter the Command Center to confirm your access.

your badge or bonus hasn’t appeared after confirmation, submit a Support Request  with your order number and email so Command Support can verify deployment.

✅ Yes — Sponsorship is the official vehicle for gifting access or funding another Operator’s training inside the DeciznDNA™ system.

Through the Sponsors page , you can sponsor a colleague, friend, or team member by purchasing a verified voucher.
Command Support then issues access directly to the sponsored Operator under their own account — ensuring proper activation, clearance tracking, and independent progress within the system.

Sponsorship keeps the system secure while allowing you to extend the mission — funding growth, not transferring ownership.

🔒 Direct transfers between accounts are not permitted.
Each Operator’s access credentials are unique to their own record to maintain data security, badge integrity, and accurate phase progression.

For details on current sponsor tiers and activation protocol, visit the Sponsors page  or contact Command Support for guidance before initiating a sponsorship.

All single-purchase modules and briefings include ongoing access through your Command Center  unless otherwise noted as a limited-release series.

Once you secure clearance for a product, it’s locked to your Operator profile — you can review, drill, and deploy at any time.

Certain mission materials — including Black File Drops and Intel Drops — are released as limited-access operations. Each one will display its active window and expiration date within your Command Dashboard upon release.

Subscription-based programs remain active while your membership is current. You can view or manage active subscriptions through your Command Dashboard  under the Billing tab.

🔒 Note: Access cannot be transferred or shared between accounts. Each Operator’s credentials are unique to maintain secure progress tracking and badge integrity.

If access to any cleared material appears restricted after purchase or renewal, submit a Support Request  so Command Support can verify and restore your clearance promptly.